The Stay-at-Home Federal Workforce: Another Biden-Harris Legacy

Committee on Government Operations

2025-01-15

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Source: Congress.gov

Summary

This hearing of the Committee on Oversight and Government Reform focused on federal telework policies, with members examining the current state of remote work, its economic impacts, and implications for government efficiency and accountability. Discussions centered around the effectiveness of telework, the roles of federal agencies and unions in shaping these policies, and the broader political context surrounding the federal workforce as a new presidential administration approaches.

Themes

Federal Telework Policies

Republican members largely criticized the Biden administration's failure to end pandemic-era telework, leading to mostly empty federal offices and low occupancy rates in Washington, D.C. ([ 00:30:23-00:30:31 ]

, [ 00:31:31 ] ). They expressed concerns that excessive telework diminishes performance and wastes taxpayer money on unused office space ([ 00:32:05 ] , ). Conversely, Democratic members and some witnesses argued that telework is a powerful tool for recruiting, retaining, and maximizing employee performance, highlighting its bipartisan origins and evolution (, , [ 00:44:15 ] , ). They asserted that properly structured telework can lead to improved productivity and engagement, as demonstrated by agencies like the Social Security Administration (, , [ 02:39:21 ] ). Witnesses also noted that the private sector extensively uses remote work, with federal workers working from home less often than their private sector counterparts (, ).

Accountability and Efficiency of Federal Workforce

A recurring concern among Republican members was the perceived lack of accountability and efficiency within the federal workforce, particularly regarding telework arrangements (, , [ 02:27:22 ]

). Specific issues included the difficulty of disciplining or dismissing federal employees and the practice of "official time," where federal employees are paid to work for their unions rather than their government jobs (, , [ 02:25:24 ] ). It was also highlighted that the Biden administration ceased collecting data on official time, reducing transparency (, ). Some witnesses proposed policy changes such as maximizing telework savings through reducing unused office space and ensuring appropriate locality-based pay adjustments (, ). There was also an acknowledgment that standardized metrics for measuring telework efficiency across all agencies are lacking ([ 02:58:00 ] , [ 02:58:05 ] ).

Impact on Local Economies (especially D.C.)

Several members and witnesses, including former Congressman Tom Davis, emphasized the severe negative impact of widespread federal telework on the economy of Washington, D.C., and the surrounding region (, , [ 01:20:00 ]

). This included the closure of small businesses, a fiscal crisis due to plummeting commercial property values and reduced tax revenues, and an "existential threat" to public transit systems like Metro due to drastically reduced federal employee ridership (, , , [ 01:11:10 ] ). Witnesses noted that the federal government's office occupancy rates were extremely low (less than 25%) in many D.C. headquarters, draining resources and creating "dead zones" in the city (, [ 02:06:42 ] ). The argument was made for a balanced return-to-office strategy to revitalize the local economy (, ).

Social Security Administration (SSA) Specifics

The discussion frequently focused on the Social Security Administration, which provides critical services to 72 million Americans (). Former Commissioner Martin O'Malley highlighted that the SSA is struggling with a 50-year low in staffing due to congressional cuts, even as its customer base grows (, , [ 01:19:43 ]

, [ 03:06:02 ] ). O'Malley defended his decision to sign a telework agreement with the American Federation of Government Employees (AFGE) in November 2024, extending telework for SSA union members through October 2029 (, ). He stated that this agreement, which included an "operational needs" clause allowing future modification, was aimed at improving customer service, resolving long-standing grievances, and boosting productivity, which he asserted increased by 6.2% under his tenure (, [ 01:17:03 ] , , , ). However, Republican members criticized the timing of the agreement and its perceived intent to bind the incoming presidential administration (, [ 01:28:50 ] , , [ 03:31:06 ] ). Concerns were raised about constituents experiencing long wait times on phone lines and difficulties scheduling in-person appointments at SSA offices (, , [ 04:37:34 ] , [ 04:39:31 ] ).

Political Implications and "Deep State" Concerns

The meeting included significant political rhetoric, with Republican members raising concerns about potential federal employee resistance to a new administration's agenda, referencing "Project 2025" and "DOGE" (Delivering on Government Efficiency) efforts (, , , , ). They suggested that extensive telework policies were designed to undermine President Trump's authority and questioned Mr. O'Malley's motivations given his political ambitions (, [ 01:28:50 ]

, [ 02:33:19 ] , [ 02:45:09 ] , [ 03:31:06 ] ). Democratic members countered these claims, accusing Republicans of using the hearing to "smear" the federal workforce and advance an "anti-worker agenda" aimed at dismantling federal agencies and cutting programs like Social Security ([ 00:33:33 ] , , , , , ).

Tone of the Meeting

The meeting was characterized by a highly partisan and often contentious tone, with significant disagreement between parties on facts, motivations, and interpretations of events ([ 01:47:17 ]

, , , ). Accusatory language was frequently directed at Mr. O'Malley and the Biden administration, questioning their integrity and judgment (, , , [ 02:33:19 ] , [ 02:45:09 ] , , ). Several emotional exchanges and personal attacks occurred, particularly during questioning of Mr. O'Malley regarding his political ambitions and personal beliefs (, [ 01:52:27-01:52:29 ] , ). Despite these intense moments, there were also calls for decorum and bipartisan cooperation, though these were often overshadowed by the partisan exchanges (). An undercurrent of frustration was evident from both sides regarding the perceived inefficiencies of the federal workforce and challenges in service delivery to constituents ([ 01:19:31 ] , [ 01:19:43 ] , , , , [ 04:35:13 ] ).

Participants

Transcript

The hearing on the Committee on Oversight and Government Reform will come to order.  I want to welcome everyone.  Without objection, the chair may declare a recess at any time.  I now recognize myself for an opening statement.   Welcome everyone here and wish everyone a very good morning.  This is the committee's first hearing of the 119th Congress.  I welcome all of our new members, and we recognized each of them yesterday.  And I welcome the gentleman from Virginia, Mr. Conley, in his new role as ranking member of the full committee.  To say I'm excited about you   Assuming the role of ranking member would be an understatement.  I think, uh, this is a significant upgrade, uh, for the minority and I'm, I'm excited.  And I know you're a good, good man, uh, want to govern.  They'll get rid of you if I keep bragging, bragging about you, but, uh, yeah, please don't go on.  But anyway, welcome.  And we look forward to working with you in five days.  President Trump will take the oath of office and become the 47th president of the United States.   President Trump is going to change the way Washington works and will bring accountability to the unelected bureaucracy.  This includes ensuring the federal workforce is held accountable to the American people and ensuring they actually show up for work at the office.  When President Trump's team enters federal agency headquarters in and around Washington, DC, they'll find them to be mostly empty.   That's due to the Biden administration's failure to end pandemic-era telework and bring federal employees back to the office.  The COVID-19 pandemic is long over.  Everyone knows that.  It's been over for a long time.  And it's been nearly two years since the House passed the Show Up Act, our bill to return federal employees' telework to pre-pandemic levels, which only collected dust on Senator Schumer's desk last Congress.
Yet we all see the situation in downtown Washington.  The Government Accountability Office found that 17 of the largest 24 federal agency headquarters in the DC area were less than 25% occupied, some much less than 25% occupied.  A separate study by the Public Buildings Reform Board determined occupancy rates were just half that at 12%, 12% occupancy.   The federal government is the largest employer and office space occupant in DC.  Taxpayer money is being wasted to lease and maintain all that expensive empty office space.  The resulting lack of foot traffic in the city is also economically devastating for the district as DC Mayor Muriel Bowser has testified.  To be clear, since the height of the pandemic, much of the federal workforce has gotten up and gone to work every day.   This, for example, includes those working in veterans hospitals, patrolling the border, and performing other law enforcement functions.  But the Biden administration's own data shows that the vast majority of federal office workers around the nation remain at home either some, most, or all the time.  In fact, nearly 228,000, 228,000 employees work entirely from home.   The majority of the Department of Education staff now consists of remote employees who never come to the office.  And that's just the official data.  In our telework investigation, we learned that most agencies haven't been effectively tracking when employees are in the office.  In other words, they don't even know if they're coming to work or not.   In the Biden-Harris administration, the example was set from the top.  The committee heard testimony last Congress from the former head of the General Services Administration who worked remotely from Missouri while GSA maintained a virtually empty headquarters building in downtown DC.  GSA is of course the agency in charge of federal real estate management.